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Freshers Walkin in Hyderabad , at Unisys For Technical support Representative Any Graduate

Freshers Walkin in Hyderabad , at Unisys For Technical support Representative Any Graduate

Freshers Walk-in For Technical Support Representatives @ “Unisys” in Hyderabad
About the Company
Company Name: Unisys
Website: www.unisys.com
Job Details are
Education Required: Any Graduate
Experience Required: Fresher
Location: Hyderabad
Walk-in On 4th & 5th Feb 2013 Between 11:00 AM to 1:00 PM  

unisys, unisys careers, unisys jobs

Job Description is
Position :Technical Support Representatives (Voice Process)
Answers basic questions on call about the installation, operation, configuration, customization, and usage of assigned products.
Takes end to end Ownership of the End User Issues till resolution and follow up as mandated by  process requirements.
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct the common failures.
Escalates complex problems to  Remote Support Engineering staff or Field Engineering.
Typically provides support for the Internal and External customers.
Escalates complex problems to higher level of the expertise within organization.
Key Qualifications are:
Willingness and ability to work in the shifts (24 x 7).
Excellent verbal and written communications.
Good Knowledge on the Operating Systems, Hardware, Networking and MS Applications.
Multitasking and coordination skills.
Well versed with the technology (understanding of networks, monitoring, DBMS, Windows) .
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solution.
Documents: Hard copy of Resume and ID Proof
Walkin Venue
Unisys India Pvt. Ltd.
DLF Cyber City,
Block - II, 7th Floor,
A-14, HIG, Plot No. 129 to 132,
APHB Colony, Gachibowli, Hyderabad - 500 019.

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